Simi Valley Auto Repair

Great servce. Great service

I am a new customer to the shop this week as I needed a check on my heater and why no heat. I mentioned the power steering whining also. I had the tech take me up to First St restaurant up the st for afternoon while waiting. I got call from Frank asking how I drive car for 8 months with power steering so bad. I had no fluid in unit, ran straight through! also Rack & Pinion shot plus found out lower radiator hose was cracked and leaking. Pep Boys didn't mention any of this a month ago when I went in for shocks & struts on front end. I scheduled work for the following week. His wonderful tech David brought me home to Thousand Oaks from SImi so i could be home instead of sitting in a restaurant all day :) I have a great driving car now, in at 8:30 done by 5:15 BRAVO to German the mechanic who did the work! I will recommend Schneider's to anyone who needs competent automotive work done. Thanks to Mitch & Frank :) I feel like a lady who didn't get ripped off.

Outstanding. Easy to talk to about any issues with my car. Location diagrams of parts to be replaced/fixed. Shuttle service to your home or where ever. Follow up with me on other future maintenance.

Recommend. Schneider's is very knowledgeable, competent, accommodating and fair. I highly recommend them

Excellent. It's excellent and they are trustworthy.

Quality Care. Mitch and team made me feel at home and provided quick percise service at a fair price

The best!. They're the best! Don't waist your time and Money by going to another place. Schneider's is the best!

Excellent service. Schneider's Automotive delivered the best customer service experience I have ever received. For example - They set the bar for communication (both listening and explaining), I was also very pleased with the level of documented detail regarding the work the shop performed. Schneider's Automotive delivers high quality service for a fair price.

Mitch and everyone at Schneider's Automotive is an expert in customer service. Don't get me wrong all of Mitch's people are experts in auto repair and probably have forgotten more than most people ever knew about cars, but what sets Schneider's apart is customer service. They are amazing. I was updated when it is was time to be updated, I didn't have to call and track down anything. They estimated how much things would cost and came in at that price. I have been to a lot of different automotive shops and they almost always fix a car. How they handle the customer service, the way they treat you, the way they follow up, the way they make sure you understand what is going on and why, that is what makes a great auto mechanic. Mitch and his team are exemplary and it is great knowing that your car will be ready, working and fully explained by experts that CARE that your car works as it should. Don't waste your time with other shops this is the only place I will take my car. Thanks for the great service Mitch and the perfect fix to my wife's car!

Amazing. Schneider's Automotive could teach a course on customer service! The quality of work and level of expertise is the best I've ever found. They are honest and very fair.