I have been here since a friend of mine had recommended them for a service Schneider's did for his car. I have been here for so many things ever since - and I have NEVER once run into a problem! To say, I've been here for brake service, oil change, when my radiator took a dump, spark plugs, and many other things since my 50K miles. Every time I go, I get an estimate beforehand and then the total once they have the work done. Joe & the staff have a great customer service base & know how and when to communicate to customers. Schneider's is willing to bend backwards to get the job fixed and the parts that need to be received. Yeah, I know most of you are going to say "blah blah, prices are high!" - but at least they don't rip you off or give you unreasonable quotes. Car repairs are already costly - and as adults with cars we should already expect that. What I also like about Schneider's is they give you options when it comes to something to get fixed and they CALL you about it - they don't just fix it under your assumptions or add things on without telling you (that's what happened at another place with me last time, causing me to come here). I like to be told what's going on with my car and what needs getting done. It's rude when no one tells you anything and then tacks on the bill for their sake of profit. Overall, they are a great little shop and are willing to help you when you're in a bind. They are resourceful and the staff is very courteous and knowledgeable. I just hope they keep this aura and don't go out of business or sell out to some other company.