Reviews - Page 50 - Schneider's Auto Repair

Mary Brady

10/30/2018

Love this auto shop! Always take care of everything and are very affordable!!

Hello Mary: Thank you so much for the great review! Everyone at Schneider's appreciates the time you took to post a 5-star review and most importantly that you feel good about the quality of our work! Take good care, Paula

- Schneider's Auto Repair

Jackie Seckman

10/25/2018

We've been bringing our vehicles here for many years. If you are looking for honest, knowledgeable people, an incredible hard working team that gives their best, Schneider's is it!!!!!

Hello Jackie: Everyone at Schneider's appreciates your years of loyalty and your commitment to keeping your vehicles in good running condition. Thank you so much for the kind words and the 5-star review. Our team works hard to maintain a level of trust that creates long-term relationships, such as yourself. Take good care, Paula Fay

- Schneider's Auto Repair

Chris & Stephanie Boynton

10/18/2018

Terrific service. Everyone at Schneider's is always friendly and helpful. And we have been pleased by the work as well.

Hello Chris and Stephanie: We appreciate that you took the time to post this review about your recent visit to our shop. We also thank you for being so diligent about keeping your vehicles serviced in a timely manner. The relationship we've built together to take the best possible care of your vehicles is very important to us. Thank you for your 5-star review and thoughtful comments. All the best, Paula Fay

- Schneider's Auto Repair

Lara Mcneal

10/12/2018

Fantastic customer service! I had a failed water pump in Los Angeles - Snyder’s Auto had replaced it 3 months earlier and it was still under warranty. Snyder’s not only warranted the pump but also paid to have my car towed to the shop in Simi to do the work. 100% covered parts & labor! A HUGE relief!! So thankful!

Good afternoon Lara: I just finished reading your review and I'm really happy to hear that you felt we resolved the failed water pump to your satisfaction. Our team here at Schneider's work together in a collaborative effort to make sure we've done our best to satisfy our customers and that they feel confident in our work, our service, and our warranty. Thank you so much for taking the time to post your review - to let us know we've done our job!! Take good care, Paula Fay

- Schneider's Auto Repair

Kevin Bigler

10/4/2018

These guys are good mechanics and they're fast. I think they're a little pricey, but you get what you pay for. Part of what you're paying for is excellent customer service and I appreciate that. I'd recommend them.

Kara Cordle

10/3/2018

Wonderful people that truly care about helping you and very efficient service!

Hello Kara: We sure do appreciate your kind words! We work hard to let our customers know that we do care about them and their vehicles. It is our goal to provide outstanding service and quality repairs to each and every customer. Thank you for taking the time to post your comments. All the best, Paula Fay

- Schneider's Auto Repair

Tracie Cordle

10/3/2018

They treated us great! My daughter's car died in Simi, not near our usual mechanic, and on a recommendation we took her car here. We were upfront and told them if the repair was expensive we would not be doing the repairs. They said no problem bring it in we will do a free evaluation, and they did. Their estimate came in about $300 dollars less than the average price listed online, but still out of our range. We did not do the repairs but they were so kind about it and even put fluid in it for free so we could safely drive it off their lot. I highly recommend them...FAIR & HONEST!

Jim Reed

9/29/2018

Caring about your vehicle goes beyond if is clean and full of gas. They know that some things must be done and there are things that should to prolong your vehicles life. A nice balance and they make sure you know and how it is going to be accomplished.

Hello Jim: We believe that it's very important to provide detailed information regarding your vehicle - working together to schedule services and repairs, when necessary. Your kind words are truly appreciated. Thank you for taking the time to post comments on your experience at our shop! All the best, Paula Fay

- Schneider's Auto Repair

Karen Morrison

9/29/2018

The older my BMW gets, the more I get acquainted with the guys and gals at Schneider's. As painful as it is to have an older car requiring replacement parts, the edge is smoothed by the kind, friendly, honest staff at our neighborhood German car experts. This is the only place I take my beloved old gal. I know I will get a fair price and the best possible service.

Good afternoon Karen: Great job keeping your BMW on the road and in good shape! At Schneider's, we like to partner with our customers to make sure that their vehicle is taken care of in order for the vehicle to have a long and happy life! We really appreciate the kind words and the time you took to post your comments. Take good care, Paula Fay

- Schneider's Auto Repair

Penny Tweten

9/28/2018

As a single mom, I have to say it's always scary trying to get your automobiles fixed. One vehicle was towed in, the other I drove in, serviced and finished the same day. New brakes, radiator, diagnostic tests, oil change, Air filter, spark plugs etc. Hospitality, experienced, knowledgeable and dedicated personnel is so rare to find. So grateful I can't thank you enough I'll be back again and again!

Hello Penny: It was so nice to meet and chat with you last week. As a single parent for many years, I was wary when I had to take my vehicle in for service, so I really appreciate your comments. It's extremely important to us that our customers feel confident in our abilities to perform services and/or repairs, but even more so - that we've provided detailed information on the "why" and back that up with our 24 month/24,000 mile warranty. Thank you for your lovely review and we will be here when you need us! All the best, Paula Fay

- Schneider's Auto Repair

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