Simi Valley Auto Repair

I am so sorry that I didn't see your comment until now as I would have explained to you that it's not just a quick check to determine the reason your vehicle has a check engine light. We carry a full line of factory computers. We connect the appropriate computer to your particular vehicle and run tests to determine which codes the check engine light is signaling. Once that is completed the Technician has to research the codes to determine the status. From those codes most often the Technician can then determine the issue with the vehicle. The Technician's time along with the equipment utilized to diagnosis is the breakdown on the cost you were quoted. We also include a 30-point inspection as a courtesy with a digital report and photos. Please know that we take our responsibilities very seriously and when we diagnose a vehicle, we want to make sure that our technicians have the most up to date diagnostic tools available. Please feel free to call me at anytime. Thank you and I apologize for the late response. All the best, Paula Fay 805-581-2340

Good morning Judi: We are very grateful for your loyalty. Our team of Service Writers and Technicians work together to provide the best possible professional approach and the highest quality technical services to keep your vehicles in good running condition. It's always exciting to receive such positive reviews from our clients. Thank you for your business and thank you for taking the time to post your 5-star review! Take good care, Paula

Hello Gary: We really appreciate your loyalty to Schneider's! Our Service Manager and Techs have been here for decades as well! I am glad that you called back and spoke to Frank about the balance issue and that Costco was able to reapply the wheel weight and rebalance the wheel for you. Thank you for your long-term loyalty and for taking the time to post your 5-star review. All the best, Paula Fay

Hello Ron: We truly appreciate your on-going business and most importantly that you are confident in the work we perform on your vehicle. Our team constantly strives to provide professional courtesy and the highest quality workmanship. Thank you for taking the time to post your comments. Reviews are our best advertising and we are grateful for your review. Take good care, Paula Fay

Good morning Dave and Patty: We know that the services we perform on your vehicle are critical to the confidence you have in our workmanship. So it's very gratifying to see your post and review!! Thank you for the kind words and for taking the time to post your comments on our shop. All the best, Paula

Hello Mary: Thank you so much for the great review! Everyone at Schneider's appreciates the time you took to post a 5-star review and most importantly that you feel good about the quality of our work! Take good care, Paula

Hello Jackie: Everyone at Schneider's appreciates your years of loyalty and your commitment to keeping your vehicles in good running condition. Thank you so much for the kind words and the 5-star review. Our team works hard to maintain a level of trust that creates long-term relationships, such as yourself. Take good care, Paula Fay

Hello Chris and Stephanie: We appreciate that you took the time to post this review about your recent visit to our shop. We also thank you for being so diligent about keeping your vehicles serviced in a timely manner. The relationship we've built together to take the best possible care of your vehicles is very important to us. Thank you for your 5-star review and thoughtful comments. All the best, Paula Fay

Good afternoon Lara: I just finished reading your review and I'm really happy to hear that you felt we resolved the failed water pump to your satisfaction. Our team here at Schneider's work together in a collaborative effort to make sure we've done our best to satisfy our customers and that they feel confident in our work, our service, and our warranty. Thank you so much for taking the time to post your review - to let us know we've done our job!! Take good care, Paula Fay