Simi Valley Auto Repair

Hello Jim: Happy New Year and thank you so much for posting a 5-star review! We are grateful for your business and especially for the time you took to post your 5-star review. All the best, Paula Fay

Dear Melissa: Forgive the delayed response as I've been out with the flu, but I want to respond to your amazing review! I am not sure how you found us, but we sure are glad you did! Our philosophy at Schneider's is to arm our customers with as much information as you want and it's great to know that you are a car nut and like to get the information! Our customers tell us they like to receive the digital inspection reports with the photographs because they can see what we are talking about without having to get under their vehicle! Joe and Frank are here to take care of our customers and make sure that everyone walks away with a thorough understanding of the inspection, the service or the repair. We work in partnership with our customers to keep their vehicles running on the road for a long time! Merry Christmas and Happy Holidays and welcome to the Schneider's family! We look forward to being here for you in the future. Thank you so much for your kind review. All the best, Paula Fay

Good morning Soheila: We appreciate your kind words and always look forward to your visits. Frank and Joe, our Service Advisors, have come to know your vehicle as have our Technicians, who have the history of your car on file. Together we create a plan that keeps your vehicle running and on the road for years to come. We strive to establish a partnership with all of our customers and we appreciate you! Happy Holidays and we wish you the best year ever in 2019! Paula Fay

Hello Steve: Loyalty is hard earned and we are grateful beyond measure, for your review. Having been a client of Schneider's for over 20 years, you've seen many of the same faces during all of those years. Robert and Javier, two of our Technicians, have been with Schneider's in excess of 25 years and Frank, our Service Manager is going on 18 years. We truly appreciate your wonderful review and wish you the very best holiday and an amazing 2019!

Good morning Dinesh: What a lovely review. Our Service Manager Frank and our Service Advisor Joe are the faces that greet you when you come into our shop. And the Technicians work closely with our Service team, to make sure that we provide accurate information and timely service and repairs. I am glad to know that you had a positive experience at our shop and we truly appreciate the time you took to post your review. Wishing you a great holiday season and all good things in 2019. Take care, Paula Fay

Hello David: We like to offer a courtesy inspection to our customers. Our Technicians spend a considerable amount of time inspecting each customer's vehicle including the taking of photographs to support the findings. We think it makes it easier for our customers to "see" what the technicians are pointing out, with respect to the condition of the vehicle and potential repairs based on the final results of the inspection. I am glad you found this service helpful. We are grateful that you took the time to post your comments. It means a lot to all of us. Have a great holiday. All the best, Paula Fay

Hello Judi: What a terrific review! I like to read all of the reviews to the Service Advisors and Technicians so that they know first hand, how our clients rate us. It really helps all of us to understand what we're doing right and where we need to improve. Everyone at Schneider's works hard to make the experience of servicing or repairing a vehicle, a good one. We met our target with you and we're grateful that you took the time to post your comments! Thank you so much and have a wonderful holiday season. Take good care, Paula Fay

Good morning Richard: Frank our Service Manager, and Joe, our Service Advisor meet and greet each customer with the singular purpose -of making our customers feel welcome. We appreciate all of our customers entrusting us with their vehicles and we work hard to provide a positive and helpful atmosphere. Thank you for taking the time to post your comments and have a wonderful holiday. All the best, Paula Fay

Hello Dave and Patty: it's great to hear that we performed to your expectations. We work hard to provide outstanding customer service and rapid response time and it's with great pleasure that we received your kind words. Thank you for taking the time to post your comments and thank you for the great review. Happy Holidays, Paula Fay

Hello Eric: Thank you for your great review! We appreciate the time you took to post your comments and we are grateful that you came to Schneider's to service your vehicle. I had responded several days ago but spelled your name incorrectly so I wanted to remedy that and thank you again, for the positive comments! Take good care, Paula Fay