Simi Valley Auto Repair

Hello Michael and Michele: We would be remiss if we advised you to invest in a vehicle that wasn't going to perform to your expectations. It's never easy to hear that your vehicle is not worth the investment of the required services. However, we believe that you'll be best served by letting you know the facts and we hope that you'll keep us in mind when your new vehicle is out of warranty! Thank you for taking the time to post your comments. We really appreciate it. All the best, Paula Fay

Good morning Sharon: We are SO grateful for your review! It's really nice to be able to share with our team, your positive comments. I like to read every review to our Technicians and Frank, our Service Manager and Joe, our Service Writer, to let them know how much their hard work and commitment to our customers is appreciated. When your gift of the "Edible Arrangement" fruit basket arrived,, we were just thrilled! Your thoughtfulness means so much to everyone at Schneider's, especially to the guys in the shop, who don't always get to meet our customers. It just underscores our belief that we're a partnership in keeping our customer's vehicles in good running condition! Thank you for being a loyal customer and thank you for the wonderful review and fresh fruit. Take good care, Paula Fay

Good afternoon Peyton: Fantastic!!! SO glad that you had a positive experience at our shop this week. Frank, Joe and the entire team at Schneider's work together to make sure that we provide service that exceeds our customer's expectations and we are so grateful for your review. Thank you so much for the kind words, the great review and for taking the time to post this review. Have a wonderful weekend! All the best, Paula Fay

Hi Bryan: It was great seeing you yesterday and having some time to chat while taking the shuttle to West Lake Village, a service we provide to our customers!! Thank you for such a great 5-star review and for taking the time to post your comments! Have a great day and we'll see you at your next scheduled service! All the best, Paula Fay

Hello Laurl: We are so grateful for your kind words. The team here at Schneider's Automotive are committed to our customers in providing the highest level of service and repairs. And I agree - we have some really good guys that work on our customer's vehicles! Thank you so much for taking the time to post your comments. All the best, Paula Fay

Good afternoon Tommy. It's so gratifying to receive reviews such as yours. Everyone at Schneider's is committed to providing the best workmanship available. Our Technicians are continually attending classes to keep current in today's standards. Our Service Advisors also attend classes and work closely with our Technicians to provide outstanding customer service. Thank you for coming all the way out from Studio City. Your loyalty and commitment are deeply appreciated! All the best, Paula Fay

Hi Mr. Mann: We are truly grateful for your loyalty to Schneider's. Frank and Joe, our Service Advisors, in conjunction with all of our techs, work diligently to provide a positive atmosphere. Our mission statement defines our code of ethics as being honest and trustworthy and your kind words underscore the hard work of our team! Thank you for taking the time to post your review. Take good care, Paula Fay

Good afternoon Bruce: Wow! You just picked up your vehicle today and also had the time to post this lovely review!! Thank you so much for taking the time to post your thoughts and thank you for your business. We are grateful for both! Take good care, Paula Fay

Dear Anonymous! What a great review - it's really nice to be honored with the words "honest" and "trustworthy". As an automotive repair shop, our mission is to provide our customers and our employees with an atmosphere that embraces both honesty and trustworthiness. As a business owner, we value both our customers and our employees and try to treat everyone with respect. Thank you for sharing your experience about your visit to our shop. Take good care, Paula Fay

Hello Jim: Happy New Year and thank you so much for posting a 5-star review! We are grateful for your business and especially for the time you took to post your 5-star review. All the best, Paula Fay