Simi Valley Auto Repair

Good afternoon Gary: Happy Friday - sorry I didn't get back to you sooner, but I was out of town. I wanted to say THANK YOU for the great review. We are excited to expand our shop by adding 2 more bays and have even more space to service and repair our customer's vehicles. Thank you so much for the 5-star review and for being a great customer! All the best, Paula Fay

Hello Oscar: Thank you so much for taking the time to share your recent experience at our shop. We are grateful for your positive comments and most importantly we are thrilled to hear that your Scion is running well and that you are happy with the services provided during your recent visit to our shop. Thank you so much! Take good care, Paula

Hello Ray: I apologize for the delay in responding to your lovely 5-star review. We are glad to hear that we were able to repair your vehicle in one day and that you will be back! We love to hear that! Thank you for taking the time to post your comments and provide feedback. We are very grateful. All the best, Paula Fay

Good morning Steve: It was great to meet you yesterday and good to know that your first visit to our shop was a positive one. We are always grateful for a positive review, but most importantly it's a report card that we use to measure our service quality. Thank you for looking us up on Yelp and giving us the opportunity to work on your vehicle. From one midwesterner to another, we really appreciate the time you took to post your comments about your experience at our shop yesterday. All the best, Paula Fay

Hello Lynne: We are so glad that you had a wonderful experience! Reviews are the lifeblood of any business these days and we are grateful that you took the time to post your comments. And most of all we are really happy to hear that you had a great experience at our shop. Our goal is to provide the best service and technical expertise. It's a pleasure being able to share your comments with our team! Thank you so much. Paula Fay

Hello Michael and Michele: We would be remiss if we advised you to invest in a vehicle that wasn't going to perform to your expectations. It's never easy to hear that your vehicle is not worth the investment of the required services. However, we believe that you'll be best served by letting you know the facts and we hope that you'll keep us in mind when your new vehicle is out of warranty! Thank you for taking the time to post your comments. We really appreciate it. All the best, Paula Fay

Good morning Sharon: We are SO grateful for your review! It's really nice to be able to share with our team, your positive comments. I like to read every review to our Technicians and Frank, our Service Manager and Joe, our Service Writer, to let them know how much their hard work and commitment to our customers is appreciated. When your gift of the "Edible Arrangement" fruit basket arrived,, we were just thrilled! Your thoughtfulness means so much to everyone at Schneider's, especially to the guys in the shop, who don't always get to meet our customers. It just underscores our belief that we're a partnership in keeping our customer's vehicles in good running condition! Thank you for being a loyal customer and thank you for the wonderful review and fresh fruit. Take good care, Paula Fay

Good afternoon Peyton: Fantastic!!! SO glad that you had a positive experience at our shop this week. Frank, Joe and the entire team at Schneider's work together to make sure that we provide service that exceeds our customer's expectations and we are so grateful for your review. Thank you so much for the kind words, the great review and for taking the time to post this review. Have a wonderful weekend! All the best, Paula Fay

Hi Bryan: It was great seeing you yesterday and having some time to chat while taking the shuttle to West Lake Village, a service we provide to our customers!! Thank you for such a great 5-star review and for taking the time to post your comments! Have a great day and we'll see you at your next scheduled service! All the best, Paula Fay