Simi Valley Auto Repair

Dear Catherine: It's great to know that you had a positive experience at our shop as a first time customer. The Technician performed a 30-point digital inspection, complete with photos so that we can show you their findings and you can see parts of your vehicle that you wouldn't be able to see. We did an oil service on your Infiniti and air filter and cabin air filter and everything else on your Infiniti is in good shape. We appreciate your kind words and will be in touch with you at the time of your next scheduled service. Thank you for bringing your Infiniti to our shop. All the best, Paula

Dear Jason: We appreciate your kind words. At Schneider's quality service and honest communications are the two most important aspects or our business, with the best and brightest Technicians inspect, perform services and repair our customers vehicles. We really appreciate you bringing your company and personal vehicles to our shop. Thank you for your on-going business and for the lovely review. Take good care, Paula

We're delighted to know you value our work, Kevin! It's always a joy to see you in our shop. Our team - Ken, Paula, and Joe, consistently delivers high-quality service and repair to maintain your vehicle's optimal condition. We're grateful for your loyalty over the years and look forward to continuing our service in the future. Schneider's Automotive Repair

Dear Beverly: You just made our day! I always share the reviews with our team and we are so happy to know that you and your family entrust us with your vehicles. Thank you for sharing your experience coming to our shop when you brought your Nissan truck in for an oil service and courtesy inspection. Thank you for the business your family brings to Schneider's and we really appreciate you taking the time to send this great 5-star review. Take good care, Paula Fay

Hello Jon: I am so glad to hear that we were able to service your caravan and get the team on the road in a timely manner! Thank you for the great 5-star review. We appreciate your business and wish you and your soccer team great success! Take good care, Paula Fay

Hi Roy: Thank you for bringing your ML350 in for its recent courtesy inspection and oil service. We do work on European vehicles and the owner and shop foreman have worked on Mercedes for decades! Your review was so kind and we are glad you were referred to us by your neighbor. Thank you for the great 5-star review and for your business. We are here for you when your Mercedes need some TLC!! Thank you, Paula Fay

Hello Jim: We were glad to be able to work with your insurance company and get that injector replaced and your Dodge Ram repaired.. Thank you so much for the kind words. Our Team Schneider's works together to provide diagnostic services, parts ordering and installation - all done as quickly as possible to get your truck back on the road. Thank you for bringing your Ram to us. We appreciate your business. Take care, Paula

Dear James: Our entire team thanks for for the kind words and 5-star review. Ken, Joe and the team here have been together for a long time and we all know customers and their experiences are what keeps our doors open! Thank you for sharing your recent visit to our shop. We appreciate you and your business and for the great 5-star review. Take good care, Paula Fay

Hello Sue: Thank you for bringing your Mini Cooper in for service recently. We always appreciate our customers who keep their vehicles serviced in a timely manner. We are happy to hear that you had a positive experience at our shop and we will always be here for you and your Mini Cooper when you need us! Take good care, Paula

Dear Mr. Isaac: Our records indicate that your last appointment at our shop was for your Ford Fiesta in Oct. 2021. We looked on our schedule and we did not have an appointment scheduled for you. So I'm thinking that you may have stopped in and asked some questions and it sounds like you did not feel that we handled ourselves in a professional manner. We apologize for the bad experience you had. Our Service Manager, Shop Foreman, and all of our employees are here to be of service to everyone who comes to our shop. Ken and I are the owners of the business and we value each customer we have. If you would give us a call at 805-581-2340 and talk to one of us we'd like the opportunity to set things right. Reviews give us an honest response to the services we provide and we always try to learn from each review so we appreciate you taking the time to express your feelings. Thank you, Ken and Paula Fay. Schneider's Automotive Repair