Simi Valley Auto Repair

Dear Ms. Farr: Somehow I overlooked your terriffic 5-star review until just now, for which I apologize because I really like to thank each person who takes the time to post a review! Thank you for bringing your Eclipse in for service. We really appreciate your business and we will be here for you when you need us! Take good care! I love the Mistubishi Eclipse! Fun car to drive! All the best, and be safe! Paula Fay

Thank you much for the 5-star review! We appreciate your business and the time you took to post your review! All the best, Paula Fay

Dear Mr. Tee We truly appreciate your great five-star review! Thank you for taking the time to write about your experience at our shop. We look forward to seeing you in the future, and know that we are here to be of service to you and your vehicle. All the best, and please be safe! Paula Fay

Dear Mr. Vazquez: We really appreciate you bringing your Dodge Ram truck to our shop for AC service and repair. And you received our FREE insulated grocery tote bag by coming in for the AC service in July! Your review is great feedback. Joe and Frank, our Service Advisors work hard to provide detailed information based on our Technician's review of your truck. Thank you for your business Mr. Vazquez and for the stellar 5-star review! Take good care and be safe! Paula Fay

Dear Mr. Taylor: What a great review! You described exactly what we do when a vehicle comes to our shop for service and/or repairs. It is our goal to work with our customers by providing a "report card" with photos to show you exactly what our Technicians see when they inspect your vehicle. Then we create a plan to keep your Scion (and other vehicles) in top running condition - so that service, rather than repairs, are the main area of focus! Thank you for your business Mr. Taylor and thank you for the great 5-star review! All the best and be safe, Paula Fay

Good morning Mr. Zavad! I am thrilled to hear of your great expereince at our shop and we look forward to your friendly "threat", "I'll be back"!!! AND you can count on us to be here and to provide you the BEST possible Customer Service experience, that supports our EXCELLENT Technicians! Thank you for your business and for the terriffic, 5-star review! All the best, and be safe out there! Paula Fay

Dear Mr. Z We sure do appreciate such positive feedback, especially since this is your first visit! We were glad to be able to repair your Cadillac so that it passed smog with flying colors and also provide a maintenance service along with our 30-poiint digital inspection provided at no charge to you! Joe, Frank and David - are all part of our Team Schneider's - dedicated to making your experience a positive one, every time! Thank you so much for your business and thank you for taking the time to share your experience at our shop during your recent visit. We will be here for you and your other vehicles, when they're next scheduled services are required! Take good care and be safe! Paula Fay

Good morning Mr. Mabry: We have a hard working team here at Schneider's and we really appreciate your terrific 5-star review! I showed Danny this review in particular because you mentioned him and it's always super nice to acknowledge our Shop Foreman and his team - the ones that work their magic! Thank you so much for bringing your Ford F-250 Super Duty truck for service. We really appreciate your business and for taking the time to share your experience. All the best and be safe, Paula Fay

Hello There! We are so glad to be of assistance on any of the many vehicles you own! Thank you so much for the 5-star review! It means a lot to all of us. From Joe and Frank in the front to Danny, and his team in the back - Thank you for your business and for taking the time to write about your experience at our shop! Take good care, Paula Fay

Good afternoon and Happy Monday! As a woman who was not always married to an Automotive Technician (Mechanic) I know exactly what you mean about being demeaned or made to feel uninformed when having my vehicle serviced! SO - at Schneider's we really try to make sure that every customer knows there are no dumb questions - if we don't ask questions - we don't learn about our vehicles. Denise - I'm so glad that our Service Advisors provided information and photos to help demonstrate the suspension issues on your Pontiac. Thank you so much for your business & thank you for taking the time to post a great 5-star review about your experience at our shop. It was nice getting to know you! Take good care and be safe! Paula Fay